Frequently Asked Questions
What types of beauty equipment do you offer?
We provide a wide range of esthetic, skincare, laser, RF, ultrasonic, IPL, cryolipolysis machines, physical machines, and hiemt machines.
Can you customize machines with our logo or specifications?
Yes, we offer OEM/ODM services, including logo branding, color changes, and technical modifications subject to MOQ requirements.
What is the estimated delivery time for orders?
Ready stock items typically take 3–7 days. Custom orders require 15–30 days, while sea freight delivery takes 15–45 days depending on the destination.
Do you provide training for the equipment?
Yes, we provide comprehensive support including online training, detailed user manuals, video tutorials, and 24/7 technical assistance.
What is your warranty policy?
We offer a 12–24 month warranty period covering manufacturing defects. Our team will assist with remote troubleshooting or repairs if malfunctions occur.
Lyens Beauty
