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Frequently Asked Questions
How is the after-sale service handled?
We provide a professional technology supporting team for timely services. You can access help via telephone, webcam, or online chat platforms. Our team ensures all machine issues are resolved promptly.
Is training provided for the machine operation?
Yes, we provide a complete user manual and detailed usage videos. Additionally, our 24/7 online consultants are available to ensure you can operate the equipment easily and effectively.
What is the estimated shipment time?
Machines are typically processed and shipped within 5-7 working days following the receipt of payment.
How do you ensure product quality?
We maintain a strict quality inspection department. Every machine undergoes multiple rounds of testing by our engineers before delivery to guarantee high quality and performance.
What makes your beauty machines the right choice?
Our benefits include competitive pricing from a powerful manufacturing background, 15 years of industry experience, a 3-year warranty, and CE certification for legal sales and operation.
Do you offer customized OEM/ODM services?
Yes, we provide a wide range of customized services. Our strong OEM and ODM capabilities allow us to tailor equipment to meet specific branding or functional requirements.
Lyens Beauty
