Frequently Asked Questions
Q What type of packaging is used for shipment?
The machine is shipped inside a sturdy and highly protective metal box meticulously designed for secure long-distance transportation.
Q What is the typical delivery timeframe?
Orders are processed and ready for shipment within 5 working days after payment confirmation, subject to order volume.
Q What product quality and safety certifications are available?
The equipment is fully qualified and meets CE standards and other regulatory international certifications.
Q What are the accepted payment methods?
We accept secure and direct payments via T/T (Bank Transfer) and Western Union.
Q What support and warranty solutions are provided in case of operational issues?
We offer a comprehensive 2-year warranty on our devices. If you experience any technical difficulties, simply send clear photos or videos of the issue to our dedicated technical assistance team. Our professional support team will immediately review it and provide effective solutions within 1 to 3 days.