Frequently Asked Questions
What kind of packaging is used for the machine?
We use a strong and durable Metal box designed specifically for long-distance international transportation to ensure the safety of your device.
What is the expected delivery time?
Delivery usually occurs within 5 working days after payment is received, depending on the order quantity.
What certifications does the machine have?
Our equipment holds CE certification and other necessary quality standards for international use.
Is this a proprietary brand?
Yes, all products are designed by our professional team. We hold appearance patents and trademark registration certificates.
What payment methods are accepted?
We accept T/T (Bank Transfer) and Western Union for your convenience.
What should I do if the machine malfunctions?
We offer a 2-year warranty. If any issues occur, please provide photos or videos of the problem. Our technical team will provide solutions within 1-3 days.
Lyens Beauty
